Please check our FAQ section first, where we have published the most important questions and answers regarding our products and their usage. If we could help your with our FAQs please shoot us a message via our contact from. We will create a support ticket and we try to answer you within one business day. Of course, you can also contact our service hotline too.


When do I receive my order

Orders we receive until 5 pm, will be forwarded to our freight carrier on the same business day. The general delivery time is about 1-2 business days inside Germany and up to 5 business days outside Germany.

How much is shipping?

All prices are including shipping inside Germany. For orders shipped outside Germany, the shipping fees will be displayed at the product detail page and the cart.

How can I pay my order?

We offer you all common payment methods, e.g. bank transfer, paypal, credit card*, EC*, direct debt* and purchase on account*.

* Will be proceeded and released by Paypal PLUS. You need no Paypal Account.

What if am not satisfied?

Since we have fully trust into our products, we offer you a satisfaction guarantee. In case that you are really unhappy with one of our products, you can simply use our money-back-form.